Dialogue and transparency for maximum safety: Preliminary analysis of communication strategy by DGS UNMIG

In recent years, the debate on the safety of activities related to energy production, mainly in respect to the issue of environmental impact and that of the consent of citizens and administrations of the territories involved, has been followed by national and local media. The Directorate General for Safety of Mining and Energy Activities (DGS UNMIG) Ministry of Economic Development, therefore, felt the need to initiate channels of communication of its activity for maximum safety, based on dialogue with all stakeholders, and the commitment to total transparency. To this end, CRIET - University of Milan Bicocca, in its role as partner of the DGS UNMIG, has carried out a preliminary analysis aimed at launching a communication program by the Directorate- General on subjects of its strict competence. The analysis focused on the reference context in which the activities of the DGS UNMIG, both nationally and internationally, are included, with particular reference to the criticality of territorial resistance; the role of the web and its influence in territorial debates; on the references that characterize the nature of the debate in Italy; on the elements of a strategic approach related to communication. Preliminary analysis by CRIET has identified a number of strategic approaches closely related to the field of communication such as: The need to anticipate and foresee dissent, seeking as much as possible to interact with stakeholders involved; the importance of the credibility and authority of the people who carry out the actions and supply the information; the need for transparency and clarity in sharing information; the promotion of greater collaboration and dialogue between the central and local administrations, to overcome, or rather to prevent, territorial conflicts in a structured way.