This chapter discusses the case of ongoing experiences in the field of Service Science. The experiences refer to the Italian SMART project producing a homonymous methodology, briefly described together with a discussion of its application as an instrument for developing and structuring initiatives in Service Science education and in the design of services in funded industrial research projects. The discussion follows a pragmatist perspective, focusing on the enactment of a “funded experience” by scholars, practitioners, and Service Science students.
Viscusi, G., Cremaschi, M., Batini, C. (2014). Service Science and Scholarship: Experiences from a Pragmatist Perspective. In G. Motta, B. Wu (a cura di), Software Engineering Education for a Global E-Service Economy (pp. 153-162). Cham : Springer [10.1007/978-3-319-04217-6_19].
Service Science and Scholarship: Experiences from a Pragmatist Perspective
Viscusi, GianluigiPrimo
;Cremaschi, MarcoSecondo
;Batini, CarloUltimo
2014
Abstract
This chapter discusses the case of ongoing experiences in the field of Service Science. The experiences refer to the Italian SMART project producing a homonymous methodology, briefly described together with a discussion of its application as an instrument for developing and structuring initiatives in Service Science education and in the design of services in funded industrial research projects. The discussion follows a pragmatist perspective, focusing on the enactment of a “funded experience” by scholars, practitioners, and Service Science students.
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