Information and Communication technologies (ICT) play an innovation driver role. Traditional information system technologies and Web 2.0 joint exploitation is investigated as a research topic in service systems. Two service systems categories are investigated: traditional information systems (centralized, federated, etc.) and systems exploiting Web 2.0 technologies, based on social networks. The analysis mainly focuses on the following variables: knowledge, technology, and relationships among the service actors. The analysis is contextualized through the labour market place domain, focusing on job search services supported by ICT. Convergences and divergences can be found on the several service implementations that have been analyzed (based respectively on traditional information systems and on Web 2.0 technologies). A possible integration between social network and traditional service systems is envisioned, resulting in an enhanced way of designing service systems.
Cesarini, M., Mezzanzanica, M., Boselli, R., Maggiolini, P. (2009). Traditional vs 2.0 information systems in the job-market-place domain. Differences and foresight convergence. In Pratiques des SI au service des entreprises? Réalités et Perspectives. Reims : Reims Management School.
Traditional vs 2.0 information systems in the job-market-place domain. Differences and foresight convergence
CESARINI, MIRKO;MEZZANZANICA, MARIO;BOSELLI, ROBERTO;
2009
Abstract
Information and Communication technologies (ICT) play an innovation driver role. Traditional information system technologies and Web 2.0 joint exploitation is investigated as a research topic in service systems. Two service systems categories are investigated: traditional information systems (centralized, federated, etc.) and systems exploiting Web 2.0 technologies, based on social networks. The analysis mainly focuses on the following variables: knowledge, technology, and relationships among the service actors. The analysis is contextualized through the labour market place domain, focusing on job search services supported by ICT. Convergences and divergences can be found on the several service implementations that have been analyzed (based respectively on traditional information systems and on Web 2.0 technologies). A possible integration between social network and traditional service systems is envisioned, resulting in an enhanced way of designing service systems.
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