Airports are critical global transit points, yet their medical services often overlook emergency dental care—a vital component of comprehensive passenger assistance. This study examines the availability of dental services at 28 European airports accommodating over 20 million passengers annually. Using content analysis of official airport websites, the presence of terms like “dental” and “dentist” was documented. Results reveal that only six airports provide dental services, with Istanbul Airport being the sole facility offering 24/7 emergency care airside. Other airports limit services to landside and operate within standard hours. The lack of widespread dental care in airports highlights a significant gap in passenger health services, with implications for traveler satisfaction, operational efficiency, and overall public health. This analysis underscores the need for broader integration of dental facilities into airport infrastructures to meet the diverse and urgent needs of global travelers and staff.
Bianco, E. (2025). Dental Service in European Airports: An Analysis on Dental Care Provided by Airports Accommodating More than 20 Million Passengers. TOURISM AND HOSPITALITY, 6(2) [10.3390/tourhosp6020064].
Dental Service in European Airports: An Analysis on Dental Care Provided by Airports Accommodating More than 20 Million Passengers
Bianco, Edoardo
2025
Abstract
Airports are critical global transit points, yet their medical services often overlook emergency dental care—a vital component of comprehensive passenger assistance. This study examines the availability of dental services at 28 European airports accommodating over 20 million passengers annually. Using content analysis of official airport websites, the presence of terms like “dental” and “dentist” was documented. Results reveal that only six airports provide dental services, with Istanbul Airport being the sole facility offering 24/7 emergency care airside. Other airports limit services to landside and operate within standard hours. The lack of widespread dental care in airports highlights a significant gap in passenger health services, with implications for traveler satisfaction, operational efficiency, and overall public health. This analysis underscores the need for broader integration of dental facilities into airport infrastructures to meet the diverse and urgent needs of global travelers and staff.File | Dimensione | Formato | |
---|---|---|---|
Bianco-2025-Tour. Hosp-VoR.pdf
accesso aperto
Descrizione: This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Tipologia di allegato:
Publisher’s Version (Version of Record, VoR)
Licenza:
Creative Commons
Dimensione
187.67 kB
Formato
Adobe PDF
|
187.67 kB | Adobe PDF | Visualizza/Apri |
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.