Entering a Nursing Home: family members and operators tell their stories

The article investigates the experience of family members of non-self-sufficient elderly people at the time of entry into the Nursing Home through the data of a qualitative research conducted by the University of Milan Bicocca in agreement with a Lombard NH in the period November 2021-February 2024. The paper presents the results of the survey, which aimed to identify the elements useful for improving the quality of reception and care of the elderly and their families, highlighting which critical issues can affect entry. With the phenomenon of population aging, the lengthening of life expectancy and the related quantitative and qualitative change in the care and assistance needs of the non-self-sufficient elderly, is important to highlights how the political, economic, social, cultural and pedagogical changes makes it necessary to combine the planning of response actions to new needs with a shared and multidisciplinary reflection on the issue that focuses on the meaning and meanings of these transformations.