ICT Management Issues in Healthcare Coopetitive Scenarios

In this paper we will outline some issues that the management should address in ICT projects framed within networks of healthcare delivery. Networks of independent healthcare service providers (e.g. specialized hospitals, laboratory analysis, family doctors) are getting very common. In such scenario, data sharing activities among different actors are very common and ICT is a pregnant technology. Concerning the ICT project management, the traditional hierarchical management model is not feasible for network contexts. The management can’t rely on traditional hierarchical approaches, but should switch to a negotiation model, through which the desired goals has to be reached by means of negotiation with the independent actors involved in the project. We will illustrate these topics through a case study, afterward we will outline some requirements that a project manager profile should have in order to manage appropriately ICT projects framed in network of independent actors.