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Mariani, P., Liberati, C. (2016). Touch Point Customer Satisfaction: A Dynamic Profiling. In Data Science & Social Research International Conference - February 17-19 2016 Naples, Italy.

Touch Point Customer Satisfaction: A Dynamic Profiling

MARIANI, PAOLO;LIBERATI, CATERINA
2016
abstract + slide
Customer Satisfaction, Multiple Factor Analysis, Banking Service, Dynamic Behaviors
English
Data Science & Social Research International Conference - February 17-19
2016
Data Science & Social Research International Conference - February 17-19 2016 Naples, Italy
2016
none
Mariani, P., Liberati, C. (2016). Touch Point Customer Satisfaction: A Dynamic Profiling. In Data Science & Social Research International Conference - February 17-19 2016 Naples, Italy.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/104601
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